Intelligentsia Coffee Subscription Review

A Chicago roaster's own rotating single origins, shipped free and roasted to order

Intelligentsia Coffee is a Chicago roaster whose subscription sends its own coffee, always roasted to order and always with free shipping. Four subscription types are offered - Intelligentsia's Choice, Intelligentsia Classics, Seasonal Select and the Black Cat Project espresso - or you can subscribe to any favourite blend.

Spec-led review. Built from the manufacturer’s published specification and price rather than hands-on testing. Figures we could not find stated are left blank instead of estimated. Updated when we get one in.

Our rating
8.1/ 10
Very good
6 of 6 scored, out of 84.6 points · 15.4 not judgeable from specs

How we rate coffee subscriptions : what each criterion measures, and what we cannot.

Cancelling, Skipping & Getting Out10.0 / 10
worth 19.2 of 84.6 · 4.8 unpublished · well evidenced
how we got 10.0

what this measures, and what we cannot

What it was scored onScored from the specs the maker publishes. 100% published.
Cancel onlineYes, no obligation and the subscription can be changed at any time3.0 / 3.0
Skip a deliveryYes, skip an upcoming order from My Subscriptions2.0 / 2.0
PauseYes, pause for longer by moving the next order's date1.5 / 1.5
Notice requirednot applicable—
Minimum commitment11.5 / 1.5

The rows that apply here are worth 8.0 between them and this one took 8.0, which is 10.0 out of 10. That 0 to 10 result is what the criterion's 19.2 of 84.6 points are then scaled by.

Cost Per Bag, and Per Kilo7.8 / 10
worth 22 of 84.6 · well evidenced
how we got 7.8

what this measures, and what we cannot

What it was scored onScored from the specs the maker publishes. 100% published.
Cost per bag18.00 USD2.4 / 4.0
Cost per kilo52.94 USD2.4 / 3.0
Shipping includedYes, always free shipping on subscriptions1.5 / 1.5
First box discountYes, 20% off the first four orders with code 20OFFFOUR1.5 / 1.5

The rows that apply here are worth 10.0 between them and this one took 7.8, which is 7.8 out of 10. That 0 to 10 result is what the criterion's 22 of 84.6 points are then scaled by.

Freshness & Roast Dates (roasted to order only)10.0 / 10
worth 7.2 of 84.6 · 8.8 unpublished · well evidenced
how we got 10.0

what this measures, and what we cannot

What it was scored onScored from the specs the maker publishes. 100% published.
Roasted to orderYes, always roasted to order4.5 / 4.5
Roast to despatchnot applicable—
Roast date printednot applicable—

The rows that apply here are worth 4.5 between them and this one took 4.5, which is 10.0 out of 10. That 0 to 10 result is what the criterion's 7.2 of 84.6 points are then scaled by.

Choice & Personalisation5.3 / 10
worth 16 of 84.6 · partly evidenced
how we got 5.3

what this measures, and what we cannot

What it was scored onScored from the specs the maker publishes. 55% published.
Roasters offered10.6 / 3.0
Grind choicenot in our data1.25 / 2.5
Roast choiceFour subscription types - Intelligentsia's Choice, Intelligentsia Classics, Seasonal Selec2.5 / 2.5
Matched to tastenot in our data1.0 / 2.0

The rows that apply here are worth 10.0 between them and this one took 5.35, which is 5.3 out of 10. That 0 to 10 result is what the criterion's 16 of 84.6 points are then scaled by.

The 4.5 points we could not find a figure for are scored at the middle of the scale rather than as a zero, which awards 2.25 of them: the greyed figures above. We will not guess a specification and we will not mark the product down for our own missing research.

What Actually Arrives10.0 / 10
worth 10.2 of 84.6 · 1.8 unpublished · well evidenced
how we got 10.0

what this measures, and what we cannot

What it was scored onScored from specs that predict this rather than measure it. 100% published.
Specialty gradeYes, coffees designed and built with grower partners3.5 / 3.5
Single origin offeredYes, Intelligentsia's Choice is a rotating single origin2.5 / 2.5
Roasters namedYes, Intelligentsia roasts everything it sends2.5 / 2.5
Direct tradenot applicable—

The rows that apply here are worth 8.5 between them and this one took 8.5, which is 10.0 out of 10. That 0 to 10 result is what the criterion's 10.2 of 84.6 points are then scaled by.

Delivery & Straight Answers6.5 / 10
worth 10 of 84.6 · thinly evidenced
how we got 6.5

what this measures, and what we cannot

What it was scored onScored from the specs the maker publishes. 30% published.
Where it shipsnot in our data2.0 / 4.0
Frequency optionsYes, chosen at signup and changeable afterwards3.0 / 3.0
Price shown upfrontnot in our data1.5 / 3.0

The rows that apply here are worth 10.0 between them and this one took 6.5, which is 6.5 out of 10. That 0 to 10 result is what the criterion's 10 of 84.6 points are then scaled by.

The 7.0 points we could not find a figure for are scored at the middle of the scale rather than as a zero, which awards 3.5 of them: the greyed figures above. We will not guess a specification and we will not mark the product down for our own missing research.

The verdict

Intelligentsia makes the two claims that matter most on freshness and delivery, always roasted to order and always free shipping, and from $18 for a 12 oz bag it costs about $53 a kilo. Skip, pause by moving the date and gift subscriptions are all covered in its FAQ, and 20% off the first four orders makes it cheap to try.

Pros

  • Always roasted to order, stated plainly as one of three headline promises rather than implied.
  • Always free shipping on subscriptions, with no bundle or spend threshold.
  • From $18 for 12 oz on Intelligentsia Classics, about $53 a kilo.
  • Skip an order or move the next one to any future date from My Subscriptions, and gift subscriptions are sold.
  • 20% off the first four orders with code 20OFFFOUR, which is a longer discount runway than most.

Cons

  • Prices sit on each subscription's own page, not on the subscriptions page that compares them.
  • One roaster, so there is no discovery beyond Intelligentsia's own range.
  • No money-back guarantee is stated.
  • Gift subscriptions cannot be paid for in full up front.
  • No shipping destinations are stated on the subscriptions page.

What is Intelligentsia Coffee Subscription?

A Chicago roaster's own subscription, built around four rotating selections and two promises it puts in capitals: always roasted to order, always free shipping.

The four ways in are Intelligentsia's Choice, a rotating single origin picked by their coffee team; Intelligentsia Classics, which rotates monthly; Seasonal Select, which rotates by season; and the Black Cat Project, an espresso blend built for sweetness and cleanliness. Any favourite blend or espresso can also be put on repeat.

Intelligentsia describes building coffees with growers from the ground up rather than buying them at market, which is the sourcing claim behind the range. As with every roaster's own plan, the variety here is theirs rather than the market's.

What you get, and what it costs

From $18 for a 12 oz bag on Intelligentsia Classics, about $53 a kilo, with prices on each subscription's own page rather than on the subscriptions page.

The subscriptions page explains the four types and the perks and links through to each one, where the price is: Intelligentsia Classics $18 for 12 oz, the Black Cat Project $21 for 12 oz, Intelligentsia's Choice $23 for 10 oz and Seasonal Select $24 for 12 oz, with 5 lb sizes of each. Classics works out at about $52.94 a kilo, below Blue Bottle at about $64.71.

On top of that, new subscribers get 20% off the first four orders with code 20OFFFOUR, which is a longer runway than most and makes trying the service cheap.

How fresh is the coffee?

Always roasted to order, stated as one of three headline promises. This is the strongest freshness claim in the batch after Origin's next-day despatch.

Intelligentsia puts "ALWAYS ROASTED TO ORDER" in the same line as its free shipping promise, which makes it a commitment rather than marketing colour. Nothing is roasted to fill a shelf and wait for a buyer.

What is not given is a number: no days between roast and despatch, and no statement about a roast date on the bag. Origin publishes next-day despatch and remains the only subscription reviewed here that puts a figure on it. Roasting to order without a despatch figure is still a materially better position than Peet's or Blue Bottle, neither of which claims the sequence at all.

Can you cancel it?

Yes. Intelligentsia states there is no obligation and the subscription can be changed at any time.

The commitment language is unambiguous: no obligation, change at any time. No minimum number of deliveries is stated and no notice period is required, which puts Intelligentsia level with the rest of this category on the criterion carrying the most weight.

The controls are named in Intelligentsia's subscription FAQ. A skip order button in My Subscriptions skips the next delivery, and the change date feature moves it to any future date, which Intelligentsia describes as the way to pause for longer.

There is no money-back guarantee stated.

Intelligentsia vs Blue Bottle

Two respected roasters running their own plans, both with free shipping. Intelligentsia roasts to order and costs less per kilo.

The two are close in intent and differ in what each will commit to. Blue Bottle starts at $22 for 12 oz and says nothing about when the coffee is roasted. Intelligentsia starts at $18 for 12 oz and promises roasting to order. Both include shipping and both let you leave at will.

On range they are similar, around twenty subscriptions at Blue Bottle against four rotating types plus any blend at Intelligentsia. On sourcing Intelligentsia says more, describing coffees designed with growers rather than bought at market.

Per kilo that is about $53 against about $65. Between two roasters of this standing, the deciding factor is usually which coffee you prefer, and both are easy enough to leave that trying one costs little.

Is Intelligentsia worth it?

Yes. It roasts to order, ships free, prices below Blue Bottle per kilo and names every control a subscriber needs.

Free shipping and roasted-to-order are the two things worth paying for in this category, and Intelligentsia commits to both without conditions. The 20% off the first four orders is a genuinely long trial. The sourcing story is more substantial than most.

The one thing to know is where the price lives: on each subscription's own page, not on the page that explains them. Pick the type first, and the price is one click away.

Who should subscribe (and who should not)

Subscribe for the roasting promise and the price. Look elsewhere if you want other roasters.

Good fit

  • Somebody who cares that coffee is roasted after they order it and wants that in writing
  • An espresso drinker, since the Black Cat Project is a dedicated espresso subscription rather than an afterthought
  • Anyone who values a roaster that describes its grower relationships in detail

Poor fit

  • Anyone looking to discover independent roasters, since this is one roaster's own range
  • Anyone who wants a money-back guarantee, which is not stated
  • Anyone who wants to pay for a gift subscription in full up front, which Intelligentsia says it does not currently offer

Frequently Asked Questions

How much is an Intelligentsia subscription?

From $18 for a 12 oz bag of Intelligentsia Classics, $21 for the Black Cat Project, $23 for 10 oz of Intelligentsia's Choice and $24 for Seasonal Select. New subscribers get 20% off their first four orders with code 20OFFFOUR.

Is shipping free with an Intelligentsia subscription?

Yes. Free shipping on subscriptions is stated as one of three standing promises, with no spend threshold attached.

Is Intelligentsia coffee roasted to order?

Yes. "Always roasted to order" is stated on the subscriptions page as a standing promise, which is a stronger commitment than most roasters here make.

Can I cancel an Intelligentsia subscription at any time?

Yes. There is no obligation, and from My Subscriptions you can skip an order, move the next one to any future date to pause for longer, or change the subscription, with no minimum number of deliveries.

What is the Black Cat Project?

An espresso subscription. Each order sends an espresso blend built by Intelligentsia's coffee team, on the premise that only the best coffees make the best espresso.

What is the difference between the four subscription types?

Intelligentsia's Choice is a rotating single origin picked by their team, Intelligentsia Classics rotates monthly, Seasonal Select rotates by season, and the Black Cat Project is espresso. Any individual blend can also be put on repeat.

Who roasts this

Intelligentsia Coffee →Where they are based, how they ship, and the 19 of their coffees we have reviewed, ranked.
Intelligentsia Coffee Subscription is featured in

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